What is Reputation Management?

Have you ever considered how customers and potential customers perceive your business?

This is where Reputation Management becomes an essential part of any business with an online presence. Everyone loves to get 4- and 5-star reviews from their customers declaring to the world how wonderful your business is. However, 1-star ratings, as well as fake reviews, can severely affect business, and business owners are unaware of just how much damage this is actually doing. There are many unscrupulous business competitors or unhappy customers that will make it their sole mission to bring your good name and business teputation to its knees!

Consider how you buy products or services both online and offline. When searching Amazon or Ebay, for example, after you’ve found the price, the next thing you check are the reviews. What have previous purchasers thought of this product? Would they recommend it to you?

If you are looking for an appliance repair company you would first search Google, Angie’s List, or HomeAdvisor and then look at the reviews of the first few to determine the company’s reputation. Then you would call them. You aren’t going to call a company with too many 1- or 2-star reviews are you?

You’re looking for proof that this company or product is worthy of you investing in!

This is where Online Reputation Management Software can help your business!

Reputation Management Services in Calgary

Take Control of your Online Reputation now and set your business up for Success!

Partner with SearchBeyond the ‘Reputation Management Specialists’; we can help your website & business show the best you have to offer!

See that pesky popup in the bottom corner your eyes keep going to? You can’t help but look each time, right? We curate all of your reviews from different platforms like Google, Facebook, TripAdvisor, HomeAdvisor, and Yelp. Then we will display only the 4- and 5-star reviews on your website. These will subliminally reinforce, to the prospective customer on your site, what a reputable company you are and why they should choose your service or buy from you.

Then, we have the Review or Feedback Generator. You want to know if you and your staff are providing top notch, A1 service or products, right? Get your customer’s feedback, whether good 🙂 or bad 🙁 , have the opportunity to respond to them quickly with either, “Great, thanks” or “I’m sorry we didn’t live up to your expectations”, and have the chance to offer a solution. We all know how quickly negative feedback gets shared! Happy customers don’t always shout it to the world, but that unhappy customer sure will – to anyone that will listen.

See it here on our reviews page along with the ‘Embedded Reviews’ feature that places all of your best reviews directly onto your website. These auto-populate as new ones come in, so you will always have a fresh stream of positive comments being shared about you and your business.